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Please read the following terms and conditions closely before ordering from Getitcctv.com . By accessing, browsing, and using this Site and the hardware it's hosted on, you (Visitor) acknowledge that you have read, understood, and agree to comply with these Terms and Conditions of Use. Quick Links:
For your online purchase convenience, Getitcctv.com accept the following forms of payment:
The "Billing" address on the order must be the same as the credit card billing address. An incorrect "Billing" address may cause your order to be delayed or canceled. Please allow 2-4 days processing through our warehouse before shipping. You credit card statement will show that the debit to your account is made by .. . Note: Getitcctv.com protects our customers information by the use of GnuPG Encryption & Privacy Guard. When an order is placed the getitcctv.com encrypts all the information you have entered prior to being sent to Getitcctv.com Order System . However if you are not comfortable entering your credit card information online, please place your order online and contact us via e-mail , fax (323-655-7426) or phone 323-655-7326. Please include your online order number with all correspondence.
All purchase orders must be submitted via e-mail , fax
(323-655-7426) or mailed to: Corporate Purchase orders are subject to Credit Approval. Please call 323-655-7326 for a credit application or download a Credit Application . Fax the completed Credit Application with your order to 323-655-7426. Please allow 5-7 business days for processing.
All forms of payment must be made in U.S. Dollars. All orders will be processed and shipped upon receipt of a wire transfer, money order or cashier's check. For company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. All Money Orders, Certified Checks and Company Checks must be made payable to getitcctv.com Others forms of payment including Paypal, Google Checkout & Amazon Payment are subject for wire transfer clearing (3-5 Days) to our Merchant Bank account, even though payment thru these gateways are completed. getitcctv.com is required to collect applicable sales tax on transactions shipping to state of California as required by law. All new customers are assumed to be taxable unless valid documentation stating otherwise is provided. Valid documentation includes a resale or exemption certificate issued by the State, completed, and signed by you. It must include your State assigned resale/exemption number. Your written statement claiming resale or exemption status is insufficient. To claim non-taxable status, we must have a properly completed state issued document from all states listed above to which you ship merchandise. Any taxes that appear on your online order are a very close approximate if not in most all cases exact. The actual taxes charged to your credit card will reflect all the applicable state and local sales taxes, and will be calculated when your order is actually shipped. State Issued Resale and/or Exemption Certificates must be
submitted via e-mail , fax 323-655-7426 or mailed to: Internet Tax Freedom Act (ITFA). To be clear, the Internet Tax Freedom Act (ITFA), which was signed into law on October 21, 1998, does not, as some have asserted, preclude sales and use taxes on any and all commerce conducted over the Internet. State and local governments are allowed to impose sales and use taxes on all such electronic sales, provided that the tax (and its rate) are the same as that which would be imposed on the transactions if they were conducted in a more traditional manner, such as over the phone or through mail order. The IFTA is intended to prevent any jurisdiction from imposing special taxes on Internet transactions, other than such taxes that a jurisdiction already has the ability to impose (e.g., sales tax; see below). The ITFA was able to prevent the imposition of any such taxes through October 21, 2001. At this time the fate of sales tax on the Internet is unknown and could change at any time which could affect your order. Due to the wide variety of products Getitcctv.com * Free Ground Shipping on US Geovision orders before sales tax. Free UPS Ground Shipping is a limited offer and only for the 48 continental States, applicable only at time of offer. FREE US GROUND SHIPPING DOES NOT APPLY TO WHOLESALE PRICES. Shipping method will be UPS ground and/or US Mail (for smaller-lighter items) unless otherwise noted. If otherwise noted, customer will be responsible for all shipping charges, included but not limited to Handling, restocking, and return fees. Getitcctv.com ship almost entirely via United Parcel Service (UPS) and United States Postal Service, however Federal Express (Fed Ex) is also available upon your request. For large orders trucking companies may be utilized at the discretion of Getitcctv.com . Under normal circumstances, most orders ship out within 24-72 hours. However, due to large order volumes, weather conditions or circumstances beyond our control, we will ship your order out as soon as possible. All shipments are not insured for the full cost of the goods value, the cost of insurance is at the discretion of the customer. Kindly notify us before shipment of order. Transit damage is the responsibility of the carrier and must be reported immediately to the carrier's representative. Photographic evidence always helps in any claim if package was insured. Getitcctv.com offers the following methods of shipment:
Note: All priority orders (1-3 day delivery) must be placed by 12:00 PM EST (9:00 AM PST) to ship out on that day. Please contact a Sales Representative for product availability prior to placing your order. Not all products and or destinations can utilize priority shipping. UPS will not ship to P.O. Boxes or APO boxes. Export Administration Regulations (EAR). All orders placed with Getitcctv.com are
subject to United States (U.S.) export control laws. Specifically, the Export
Administration Regulations (EAR) prohibits dealing with certain denied parties
and end-users that may be involved in conventional weapons and weapons of mass
destruction - chemical, biological, nuclear weapons, or missile technology. To expedite shipping, sometimes it is necessary to ship products directly from the manufacturer or our distributors to our customers. We call this type of shipping "drop shipping". Unfortunately, we currently do not provide any online tracking for drop shipped package, unless UPS and USPS are used.. Customer needs to call us if a tracking becomes necessary. Getitcctv.com will charge computed shipping charges to customer's orders whether be it in drop or regular shipping. If the packaging appears damaged on the outside, please refuse to accept the package(s) from the shipper; or please make sure that when you sign the shippers proof-of-delivery slip that you include a note stating that the package is/appears damaged. If you do accept a damaged shipment, please inform us immediately. We do expect you to deal with the carrier in that case. If you prefer for us to deal with the carrier, we must know within two days of your receipt of the product that it was damaged. Please open all boxes immediately and check for contents and damage. We must know within 2 days upon your receiving products of any damage/problems. In order to serve you better we request that you also inspect all of your products for obvious defects/blemishes within 2 days of receiving them. Also, if there was any internal (non-visible) damage, this should be reported to the carrier (or to us) within two days of receiving the product. Failure to do so, will void you claim and do have a chance of filling an insurance claim provided that the package is insured. In the rare event that you received a product different than what was ordered (all orders are double check prior to shipping) we must be contacted within 2 business days from the receipt of the shipment. If we made a mistake/error in shipping and we are contacted within the specified time, you will be issued a Return Authorization Number (RA) and instructions on how and where to return the product. Getitcctv.com will be responsible for freight both ways, and will ship you the correct product. Refused shipments are subject to a 25% restocking fee plus return freight. If a customer wishes to cancel an order (provided it is not a special order product), it is the responsibility of the customer to cancel the order prior to the product being shipped. If a customer cancels an order after product has been shipped, the refused shipment or return will be subject to a 25% restocking fee plus return freight. Products damaged in shipping must be reported within 2 business days of date of delivery. Please visit our Damaged in Transit section for further information. Please keep all original packaging! We will only accept a return if returned in original boxes that you received it in. All products, except software, may be returned for a refund or exchange within 15 days from date of delivery (the products must be brand new, in perfect condition, a perfect box and never used, with all manufacturers included accessories). Please contact us via e-mail , fax 323-655-7426 or call us at 323-655-7326 for a return authorization number, please include your original order number and invoice number with all correspondence. You will be given a Return Authorization Number and instructions on how and where to ship. No unauthorized returns will be accepted. A return authorization number will be issued by Getitcctv.com and must accompany all returns. Items returned for credit will be rejected if no authorization number has been issued or freight has not been prepaid. Items returned for restocking are subject to a minimum 20% restocking fee. Return Authorizations are valid for 10 days from the date issued. All products returned must be in original packaging, and include all reference materials included in the original package. Special Order items (wireless items, special lenses, etc...) may not be returned, refunded or exchanged. Please contact a sales representative if you have questions. All returned merchandise must be in original carton and packing material with . Missing accessories will result in a reduced credit amount by the actual replacement cost of those items. Original merchandise box must not be defaced or altered in any way. Merchandise initially shipped 'double-boxed' must be returned to Getitcctv.com in like fashion . We reserve the right to refuse any package that does not comply with our Return Policy. Defective RMA Products: Any product which proves to be defective within fifteen days of delivery may be credited or exchanged for a replacement of the same model. Simply contact us via e-mail , fax 323-655-7426 or call us at fax323-655-7326or RMA a return authorization number, please include your original order number and invoice number with all correspondence. Products initially returned as defective, whose defect cannot be verified, will incur a minimum 20% restocking charge as well as a freight charge for replacement shipment. No returned merchandise will be accepted without a valid return authorization number visibly marked on the package and the shipping label. Getitcctv.com , at our discretion, will repair or replace without charge to the customer any merchandise proven defective in material or workmanship for the period of the manufacture warranty. Complete terms of the written warranty are set forth on the warranty cards packed with the product and are available for the customer's examination prior to purchase by requesting them via e-mail , fax or call us at 323-655-7326 When returned merchandise is found to be defective and out of
warranty, the customer will be notified in a timely manner with the estimated
cost of repairs. Customer must authorize/acknowledgment of the estimated cost of
within 10 days of notification. In the absence of such acknowledgement, Getitcctv.com reserves the right to dispose of all defective
merchandise. All products represented by Getitcctv.com are backed by the manufacture warranty. Complete terms of the written warranty are set forth on the warranty cards packed with the product and are available for the customer's examination prior to purchase by requesting them via e-mail , fax o323-655-7426r call us at 323-655-7326. If you believe that a product you have purchased from Getitcctv.com is within the manufacture warranty time, please refer to the Return Policy above. Orders can be placed with Getitcctv.com 24 hours a day, 7 days a week, 365 days a year online or via e-mail , or fax 323-655-7426 Orders placed after 10:00 AM Pacific Time will be processed on the next business day (Monday throug Friday) Getitcctv.com phone lines 323-655-7326 are open from 9 A.M. Pacific Time to 4 P.M. Pacific Time - Monday thru Friday for Phone Orders, technical assistance, system design, questions and/or comments. Getitcctv.com voice mail and fax machine are available 24 hours, 7 days a week, 365 days a year. Getitcctv.com offices may be closed or hold special hours of operations during holidays. Special hours of operations will be noted on our web site as well as our voicemail system. All orders placed will be processed during normal business hours. PRODUCT INFORMATION/SPECIFICATIONS Product information is furnished by product manufactures and is believed to be accurate. However, no responsibility is assumed by Getitcctv.com for its use. Product specifications and availability are subject to change without notice. Manufacturer's specifications may be approximate, and we hold no responsibility for errors or inaccuracy of specifications. Any delivery indication furnished represents only the best estimate of time required to make shipment. Getitcctv.com shall not incur any liability, consequential or otherwise, due to any delay or failure to deliver for any reason. Prices and availability are subject to change without notice. Although we try to assure accuracy, Getitcctv.com cannot be responsible for typographic errors. All promotional art, characters, logos and other depictions are ® and © of their respective owners. All Rights Reserved |
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